cPanel Server Management - rackAID Managed Services

Extremely helpful, knowledgeable, able to achieve results fast and reliably = cPanel Server Management = == Why choose rackAID's cPanel Server Management? == == How we work with you. == == Free Guide: How to Identify Application Performance Bottlenecks == Learn how to identify web application performance issues with this free guide. We detail the process we use to keep our clientÃ¢ÂÂs applications, operating as fast as possible. Identifying the right bottleneck is key to unleashing the real speed of your application == cPanel Server Management == Just some examples. Contact us for *your* solution Simple - - $250/mo - Downtime Response - Daily Backups - Software Updates - Health Monitoring - Service Monitoring - 24/7 Support Essentials - - $350/mo - Downtime Response - Daily Backups - Software Updates - Health Monitoring - Service Monitoring - 24/7 Support - MySQL Monitoring - Server Optimization - Server Hardening - Enhanced Security - Expanded TechnologiesIntegration assistance with services like Cloudflare, Sucuri and NewRelic. Also includes support for Nginx, Memcahe, Redis and other performance oriented solutions - Complete - - $450/mo - Downtime Response - Daily Backups - Software Updates - Health Monitoring - Service Monitoring - 24/7 Support - MySQL Monitoring - Server Optimization - Server Hardening - Enhanced Security - Expanded TechnologiesIntegration assistance with services like Cloudflare, Sucuri and NewRelic. Also includes support for Nginx, Memcahe, Redis and other performance oriented solutions - Nessus/PCI AuditsWe help you resolve PCI scans or provide Nessus Security Audits - Advanced SecurityGreater focus on total security ideal for E-commerce or sites with sensitive information - Performance OptmizationWe provide server level performance optimization services and assistance with implementing performance monitoring and diagnostic tools - == What's included? == == 24/7 Support == We provide 24/7 support. We guarantee a one hour response time for critical, service impacting events. We back this with a 100% money-back Service Level Agreement == cPanel Security Management == DonÃ¢ÂÂt let hackers keep knocking on your door. We manage cpHulk, iptables, ModSecurity, and other tools to secure your server. Our firewall and Apache modules limit bot scans Ã¢ÂÂ blocking unwanted probes into your server == System Updates == Keeping your system updated is a crucial component of successful operations. We use an automated system update solution that both maintains and monitors your OS for essential updates. No need to ask us to update your server Ã¢ÂÂ we keep it updated for you == WHM Configuration == From EasyApache to Exim to MariaDB, our team configures WHM/cPanel for you. You donÃ¢ÂÂt have to waste time pouring through documentation to learn how to make a setting change == 24/7 Monitoring == 24/7 monitoring of over a dozen server and site health metrics means we can quickly spot and resolve issues. This detailed monitoring means fewer support tickets from your customers == 10 Minute Response Times == Our typical response time to a service impacting issue or critical ticket is 10Ã¢ÂÂ² minutes. Frequently, we are already working on an issue before you even notice. We provide a 1 hour response time guarantee == Backup & Recovery == All server management plans include backup and recovery options. We use R1softÃ¢ÂÂs CDP enterprise server or native cloud backup solutions to keep your data safe. We offer various data retention plans based on your business requirements == cPanel Diagnostics == cPanel does break, but we are here to fix it. If you have any issues, just let us know, we get to work fixing the problem. With more than 10 years of cPanel experience, we know how to fix problems the right way Ã¢ÂÂ the first time == Migration Support == Need to move servers? We can help. We have migrated 10,000Ã¢ÂÂs of web sites over the years. Just let us know your goals, and we can help you pick the right hosting solution and migration path == Performance Optimization == One size does not fit all. From mass shared hosting to running just a few sites, we use different optimization profiles to keep your system running at its best. We use our monitoring data to tune each server so that it achieves maximum performance We were extremely pleased with rackAID. Communication was excellent. They solved our significant email blockage issues in a few days. I would highly recommend them and wonÃ¢ÂÂt hesitate to use them again if needed == Why choose rackAID? == == Using Linux Screen == We use Screen daily. What is Screen? It is a Linux command-line tool designed to provide multiple screens within one SSH session. Best of all, the system allows you to disconnect and reconnect to the same screen session.