Godaddy Mannaged wordpress not working

          
          

          
          

          
          

          Support » Plugin: One-Click Free SSL Certificate Plugin for WordPress, HTTPS Redirect - Auto-Install Free SSL » Godaddy Mannaged wordpress not working
# Godaddy Mannaged wordpress not working
-
Resolved
gooalgenie
(@gooalgenie)
Hey your plugin is not working with GoDaddy Managed WordPress without CPanel

Here are my settings and not sure how to set up cron jobs. It seems there wasnt a video for non Cpanel and I have gone lost while working on it

My Settings:
Basic Settings
httpstinyurl.com/y6h8ba6m
Domain:
httpstinyurl.com/yy5vnsqu
CronJobs:
Not sure how to add without Cpanel in Godaddy Mannaged wordpress

Please guide me through further process or let me know if I am doing something wrong?
The page I need help with:
[log in to see the link]
-
@gooalgenie Unfortunately, there is no cron job option in Godaddy managed WordPress hosting. Please check this post
httpsin.godaddy.com/community/Managed-WordPress-Hosting/Error-with-Cron-Jobs-on-my-Managed-Wordpress/td-p/9265
So please use Issue and install Free SSL certificate option instead

Hey I do have more than 10-12 sub domain with wildcard SSL on them hope they would not effect right?
Hey I tried its not working, nothing happens when I click on auto install free SSL it just refreshes the pages
@gooalgenie They would not effect as long as the existing SSL is valid

I guess the button is not working due to some error. Please allow us a week, well fix it and push the update

As you dont have option for the cron job, please dont use the wildcard SSL option. Separate SSL for every subdomain will be fine

Hey Anindya,
I have disabled Wildcard in your plugin settings

And for investigating the matter of Auto issue of Free SSL not working would you like to have my Logins to further dig into the matter, ready to provide you the same

Thanks,
Vicky
Hey I did Auto install free SSL as I have godaddy without Cpanel the button is working but it does not make the Site SSL when I click on Issue free Auto SSL it gives following output:
2020-09-02 11:53:48 [info] Account already registered. Continuing
2020-09-02 11:53:48 [info] Domain griffindigitalmedia.com is online!
2020-09-02 11:53:48 [info] Possible self signed certificate found! Or no SSL installed on griffindigitalmedia.com
2020-09-02 11:53:48 [info] Generating SSL for griffindigitalmedia.com
2020-09-02 11:53:48 [info] Domains array
Array
(
[0] => griffindigitalmedia.com
[1] => httpwww.griffindigitalmedia.com
)
2020-09-02 11:53:48 [info] Starting SSL certificate generation process with ACME V2

2020-09-02 11:53:48 [info] Requesting challenges for the array of domains
2020-09-02 11:53:50 [info] Sending signed request to httpsacme-v02.api.letsencrypt.org/acme/new-order
2020-09-02 11:53:51 [info] Domain 1
2020-09-02 11:53:52 [info] Domain (griffindigitalmedia.com) already verified. Skip the verification process
2020-09-02 11:53:52 [info] Domain 2
2020-09-02 11:53:53 [info] Domain (www.griffindigitalmedia.com) already verified. Skip the verification process
2020-09-02 11:53:54 [info] Sending signed request to httpsacme-v02.api.letsencrypt.org/acme/finalize/95590106/4984392287
2020-09-02 11:53:56 [info] Location value: httpsacme-v02.api.letsencrypt.org/acme/cert/03c575f6dfcc75fd360136775245b6ad1344
2020-09-02 11:53:56 [info] Got certificate! YAY!
2020-09-02 11:53:56 [info] Saving Certificate (CRT) certificate.pem
2020-09-02 11:53:56 [info] Saving (CABUNDLE) cabundle.pem
2020-09-02 11:53:56 [info] Saving fullchain.pem
2020-09-02 11:53:56 [info] Done Lets Encrypt ACME V2 SSL certificate successfully issued!!
2020-09-02 11:53:56 [info] Auto-Install Free SSL generated Lets Encrypt SSL for griffindigitalmedia.com
2020-09-02 11:53:56 [info] But the SSL was not installed automatically, because you dont have SSL installation feature
2020-09-02 11:53:56 [info] Please find the SSL files at the locations given below (you need to log in to web hosting to access these) and install SSL manually. Please take the help of your web hosting service provider, if required. It is recommended not to download the SSL files for security reason. Please copy the following SSL locations and send the text to your web host

2020-09-02 11:53:56 [info] Certificate (CRT): /var/www/sslgriffindigitalmedia/acme_v2/live/griffindigitalmedia.com/certificate.pem
2020-09-02 11:53:56 [info] Private Key (KEY): /var/www/sslgriffindigitalmedia/acme_v2/live/griffindigitalmedia.com/private.pem
2020-09-02 11:53:56 [info] Certificate Authority Bundle (CABUNDLE): /var/www/sslgriffindigitalmedia/acme_v2/live/griffindigitalmedia.com/cabundle.pem
2020-09-02 11:53:56 [info] Expiry date: 2020-12-01 10:53:55 UTC
2020-09-02 11:53:56 [info] Congratulations, email to admin was sent successfully!
2020-09-02 11:53:56 [info] This script took 7.65 seconds to execute

2020-09-02 11:53:56 [info] Powered by httpsGetWWW.me (Beautiful WordPress website design service), httpsSpeedUpWebsite.info (WordPress website speed optimization service) and Lets Encrypt
2020-09-02 11:53:56 [info] Auto-Install Free SSL (httpsfreessl.tech)

@gooalgenie Everything looks okay. An SSL certificate has been generated and saved in the following locations:
Certificate (CRT): /var/www/sslgriffindigitalmedia/acme_v2/live/griffindigitalmedia.com/certificate.pem
Private Key (KEY): /var/www/sslgriffindigitalmedia/acme_v2/live/griffindigitalmedia.com/private.pem
Certificate Authority Bundle (CABUNDLE): /var/www/sslgriffindigitalmedia/acme_v2/live/griffindigitalmedia.com/cabundle.pem
Now login to your Godaddy account and install the SSL certificate. If you dont see any option to install SSL, please contact Godaddy support.Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@speedify I have archived your reply and flagged your account for moderation

While I know you have the best of intentions, its forum policy that you
notask users for admin or server access. Users on the forums arent your customers, theyre your open source collaborators, and requesting that kind of access can put you and them at high risk

If they
arepaying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums

Thankfully are other ways to get information you need:
- Ask the user to install the Health Check plugin and get the data that way

- Ask for a link to the httppastebin.com/ or httpsgist.github.com log of the users web server error log

- Ask the user to create and post a link to their
phpinfooutput

- Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file

- Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors)

- Ask the user for the step-by-step directions on how they can reproduce the problem

You get the idea

We know volunteer support is not easy, and this guideline can feel needlessly restrictive. Its actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, its difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline

When you help users

hereand in public, you also help the next person with the same problem. Theyll be able to read the debugging and solution and educate themselves. Thats how we get the next generation of developers

Hey Anindya Sundar Mandal,
Thanks a lot for such great support with quick replies

I dont see SSL option anywhere in my godaddy Account and Godaddy support are saying they dont support 3rd party SSL even after I provided them CRT, Private Key and Certificate Bundle

What should I ask them, so they will do that for me?
Thanks,
Vicky
Hey @jdembowski ,
He hasnt asked me for any kind of User details

I guess is that because I have pasted the Error Code on this query showing him that what happened when I Installed free SSL from your plugin

I will take care next time too show error using screenshot tool rather than pasting direct error logs here

Hope that helps,
Please Unflag him, he is giving really great support

Reply from Godaddy
I am really sorry on this. In the Managed WordPress hosting plan you will not have the option to use the third party SSL

As the CSR generation option is not available in the Managed WordPress hosting plan and Installation of the SSL is not option not provided by the WordPress
I am really sorry on this. I will definitely take this as the feedback to our concern team and our admin team

@gooalgenie Thank you very much for the support

Sorry to know Godaddys business policy. Hope they will open the option in the near future

- The topic Godaddy Mannaged wordpress not working is closed to new replies.